This document describes how Pinnacle Home Loans
Pty Ltd manages personal information.
Pinnacle Home Loans Pty Ltd only collects personal information that is
necessary for us to perform our functions and activities which consist
of the provision of cause-related involvement options, financial
services, and related activities.
The kinds of personal information Pinnacle Home Loans Pty Ltd collects
and holds will depend upon your dealings with Mortgage Finance Services
Pty Ltd and the circumstances in which it was collected. In respect
to your dealings with Pinnacle Home Loans Pty Ltd, we may collect information
about you from third parties including without limitation credit
agencies, referees provided by you, State and Commonwealth public
sector institutions, organisations and agencies and external bodies.Pinnacle Home Loans Pty Ltd respects your privacy. Any personal information
which Pinnacle Home Loans Pty Ltd collects about you will be used by
Pinnacle Home Loans Pty Ltd to facilitate the offer, provision and improvement
of Mortgage Finance Ser-vices Pty Ltd and benefits to you or with
respect to your participation with Pinnacle Home Loans Pty Ltdin its
activities. Mortgage Fi-nance Services Pty Ltd may use the information
you provide for marketing, administrative, planning and reporting
purposes, compilation and analysis of statistics, and for the handling
of complaints.In order to do this, Pinnacle Home Loans Pty Ltd may disclose
your personal information to:
• professional advisers such as solicitors, accountants and
external auditors;
• registered charities or not-for-profit
organisations working with Pinnacle Home Loans Pty Ltd ;
• those who maintain and update our database, who assist with
mailouts and other administration, who arrange, participate and
sponsor Pinnacle Home Loans Pty Ltd activities, who deliver education,
publishing, distribution and technical services and other services
in-cluding industry survey and analysis;
• State and Commonwealth public sector institutions, organisations
and agencies and external bodies involved with the handling of any
disciplinary or complaint matters related to your dealings or association
with Pinnacle Home Loans Pty Ltd; or
• other organisations which participate in the activities
of Pinnacle Home Loans Pty Ltd.
Pinnacle Home Loans Pty Ltd may also use your personal information to
provide you with information about other products and ser-vices
offered or distributed by the Myshare Group. Pinnacle Home Loans Pty
Ltd will not otherwise, without your consent, use or dis-close your
personal information for any purpose unless it would reasonably
be expected that such purpose is related to the offer, provision
and improvement of Pinnacle Home Loans Pty Ltd and benefits to you or
where such purpose is permitted or required by law.
If you would like more information about the way we manage our personal
information or are concerned that we may have breached your privacy
and wish to make a complaint, please contact us by calling us by
phone or by writing to us at the postal or email address set out
in our Contact Us page.